Perspective

What is the client’s core business? How does the client define itself both internally and within its market and industry?

Griffin Consulting Partners works with its clients to clearly define or re-define the client’s long-term mission and short-term objectives.  With the mission defined, we go to the next level and say “Okay, so how do we get there?”  To do that, we build a strategic plan that outlines and prioritizes strategic objectives, tactics and activities that enable our clients to realize their mission.  

By defining the mission and strategic plan, the client can gain or regain focus and perspective on what needs to happen to succeed.

Our clients receive:

• Defined mission for the business
• Strategic Plan with prioritized activities/initiatives to achieve long term and short term objectives.
• Guidance on implementation

Productivity

How can the client improve their operations/processes?  What can be streamlined to reduce costs?  How can the client improve the quality of the final product or service?  How can the client make better decisions throughout their processes? Do the right people have the right information? Are the right people in the right positions?

Griffin Consulting Partners’ experience has shown, time and time again, that by carefully examining a client’s internal operations and processes, we can identify areas for improvement that directly result in increased productivity, improved quality, cost savings, and impact to the bottom line. 

We team with our clients to develop operations/ process maps of specific areas within the company, and then we apply rigorous analytics to determine what “revised” operations look like and where opportunities for improvement can be realized.  

Not only do we look at the operations, but it’s essential that we have a very clear understanding of the company’s staff.  What are their skill sets?  Where are they strong?  Where can they improve?  Are the right people in the right positions?  Griffin Consulting Partners works with the client to take an objective look at the skills and abilities of a client’s staff to determine if there is room for improvement such as re-skilling, re-positioning, training, and more. 

Our clients receive:

• Current state and proposed future state process/operations maps with analytics
• A playbook for implementing suggested changes to identified operations sand processes, including recommendations and suggested implementation activities.
• A skills gap analysis that looks at the current staff’s skills and abilities, and identified opportunities for improvement with recommendations on next steps.
• Continued guidance for implementing process changes and measuring results.
  

Potential

What is the client’s relationship with its customers?  Are the right customers being targeted?  Is there potential for a new type of customer? How can the client can attract new customers and retain existing ones?  What are the most effective and efficient ways to reach customers?  What are the right messages to existing and potential customers to generate more business?

Whether our clients are start-ups or established companies, it’s critical that they have a clear understanding of their customers, what their customers want and expect, and how their company can provide the products or services to meet customers’ needs.  They also need to understand who they’re competing against for the customers’ business and how their company can differentiate itself from the competition.

Griffin Consulting Partners works with our clients to carefully understand the customers and to identify additional potential customer segments that may generate future business.  Also, we will assess the competitive landscape to get an understanding of the challenges and opportunities our clients face. 

We will help our clients define the competition, identify opportunities with new and existing customers, identify ways to differentiate, and discover ways to reach customers through both traditional and social marketing.  Griffin Consulting Partners will also help with developing the marketing messages, timing, frequency and key metrics to help determine if your campaigns are successful.

Our clients receive:

• A detailed marketing plan and communication plan for immediate implementation
  
• A comprehensive competitve analysis with defined competitve advantage opportunities and potential
• Guidance in development of marketing and communication materials/content to ensure optimization of targeted recipients, ROI, and measurable results.

• One on one coaching with a highly experienced executive coach
• Continued touch-points to ensure progress towards identified solutions